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Individuals & Families
We help customers get the maximum value from their benefits. If you have a question or need assistance, please complete the form below. A Customer Service representative will get back to you within 48 hours.
It pays to partner with Strata Health Group. If you are interested in learning more about working with us, please complete the form below. An Agent Services representative will get back to you within 48 hours.
Strata Health Group
PO Box 310
McKinney, TX 75070
NOTE: Strata Health Group (SHG) does NOT pay claims. Do not submit claims to this address. Please mail your claim to the address listed on the back of your Member ID Card. Members may also locate the appropriate claims address in their Member portal. SHG will return to sender any claims received.